What is PagerMind?
PagerMind is an AI SRE for teams that run Prometheus and Alertmanager. When an alert fires, it queries your own metrics, logs and dashboards, works out whether the alert matters, and posts a short verdict to Slack or Microsoft Teams in about 90 seconds: false alarm, real issue or needs attention.
What is an AI SRE?
An AI SRE is a software agent that does the first part of an on-call engineer's job: it reads an alert, looks at the systems involved, gathers evidence and writes up what is going on. It does not replace the on-call engineer; it does the first ten minutes of investigation so the engineer starts from an answer instead of a raw alert.
How is PagerMind different from PagerDuty or Opsgenie?
PagerDuty and Opsgenie decide who gets paged and when. PagerMind decides what the alert means. It investigates the alert and posts a verdict, and it works alongside your paging tool rather than replacing it.
Can PagerMind change anything in my infrastructure?
No. PagerMind only reads. It runs queries against your Prometheus, Loki and Grafana, reads Kubernetes pod state and logs, and, if you install the optional host agent, runs a fixed list of read-only commands on your servers. It never restarts, deletes or edits anything.
What does PagerMind need to work?
A Prometheus server PagerMind can reach over the internet with authentication (basic auth or Cloudflare Access), an Alertmanager or Grafana alerting webhook pointed at PagerMind, and a work email address. Slack, Microsoft Teams, Loki, Grafana and the host agent are optional.
How long does an investigation take?
About 90 seconds. A typical investigation makes around 20 read-only queries before it writes the verdict.
How much does PagerMind cost?
New workspaces get 5,000 free credits, and a typical investigation uses about 100 credits. When the credits run out, add your own OpenAI, OpenRouter or Anthropic API key and PagerMind keeps investigating on your key.
Does PagerMind spend credits on noisy or repeated alerts?
No. Before any investigation, PagerMind checks your filters, maintenance windows, a repeat cooldown and a storm limit. Alerts they catch are still recorded on your dashboard, but no AI runs and no credits are used.
Does PagerMind learn from mistakes?
Yes. Mark a verdict wrong and write what really happened. PagerMind turns the correction into guidance for that alert and applies it the next time the alert fires.
Who can sign up?
Anyone with a work email address. Each company gets one PagerMind organization; when a colleague signs up later, they ask the organization's owner for access.